The Dell Innovation Services (formerly eServ) Difference

Dell Innovation Services has a number of competitive advantages in providing you with product engineering services:

Lean Engineering engineering product design outsourcing services provide added resource flexibility
 Lean Engineering Services from Dell reflect a new approach to product engineering support. This unique model involves true collaboration with your company, in which we become a major part of your design and engineering process, performing all tasks related to a particular project. Working with Dell provides a real difference because you only pay for specific skill sets when they are needed and we manage the labor and associated overhead costs. This resource efficiency translates into a higher return on investment.

Lean Engineering services deliver 100% accountability, results, potential cost savings and high quality work.
Learn more about Lean Engineering.

The “Dell Innovation Services” increases operational efficiency
 The Dell Innovation Services Way is Dell's engineering services outsourcing methodology. This proven framework is designed to deliver faster time to market, fewer mistakes, less waste, and increased profit. Dell Innovation Services Way also allows knowledge-sharing among all departments throughout your organization and ours. Our proven methodologies provide standardized processes, reduce costs, and enhance product reliability through shortened engineering cycles, improved manufacturing, supplier cooperation, assembly input, and electronic information flow.
Learn more about “the Dell Services Engineering Solutions Way”.

eServOnline improves accountability
eServOnline is a tool exclusive to Dell that provides accountability by allowing you to know exactly what is happening with your project in real-time mode, 24x7. This is the accountability that gives peace-of-mind and establishes the basis for trust and true partnership. By logging into the password-protected, web-centric program, you can see what work has been done, by whom, any significant events, and dollars spent and available for each of your projects. Learn more about eServOnline.

The Best and Brightest Workforce
Dell offers your company a rich background of talents, skills, and insights for virtually any problem. From Industrial Engineers, EEs, MEs, MBAs, to PhD's, our talented people enjoy challenging projects and a unique work environment. Within our engineering services outsourcing team, our voluntary turnover rate is less than 5%, which means we don’t lose our valuable knowledge base. To prevent stagnation, we maintain a company culture where employees are challenged and forced to continuously learn and think.

Our engineers are the best and the brightest in the industry. Their work has resulted in more than 60 patents for our clients. As a team, we have years of accumulated experience in all phases of product design and engineering.

Our engineers are members of the following professional organizations:

  • American Consulting Engineers Council (ACEC)
  • American Engineering Association (AEA)
  • American National Standards Institute (ANSI)
  • American Society for Engineering Education (ASEE)
  • American Society for Precision Engineering (ASPE)
  • American Society for Testing and Materials (ASTM)
  • Association of International Motion Engineers (AIME)
  • Association Society of Mechanical Engineers (ASME)
  • American Society of Swedish Engineers (ASSE)
  • Engineer in Training (EIT)
  • Institute of Transportation Engineers (ITE)
  • International Engineering Consortium (IEC)
  • National Society of Professional Engineers (NSPE)
  • Order of the Engineer
  • Professional Order of the Engineer (POE)
  • Society of Automotive Engineers (SAE)
  • Society of CAD Engineers International
  • The American Society of Test Engineers (ASTE)
  • The Institute of Electrical and Electronics Engineers (IEEE)
  • American Institute of Aeronautics and Astronautics (AIAA)
  • American National Standards Institute (ANSI)

Learn more about our engineering team.

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