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The Dell Innovation Services Difference: Lean Engineering Solutions

Outsourcing has proven to be a valuable alternative for many companies that want to keep focused on their core technologies and activities. More and more leading manufacturers are relying on product engineering services providers like Dell Innovation Services to design and develop their products, parts and processes.

Manufacturers who require a significant amount of engineering resources traditionally had only two sources they could tap into for projects: they could either use their own engineers or they could contract work out to private firms. In both cases, that meant higher costs associated with overhead and downtime.

Dell Innovation Services offers a new approach to product engineering support, which we call Lean Engineering Solutions. This high-value service is a true alliance with your company in which we become a major part of your design and engineering process, performing all tasks related to a particular project. Working with Dell Innovation Services provides a real difference because you only pay for specific skill sets when they are needed and we manage the labour and associated overhead costs. This resource efficiency translates into a higher return on investment.

Lean Engineering services deliver accountability throughout the engineering process. Our approach allows knowledge to be shared among all departments throughout your organization and ours. It also provides a vehicle to follow a standardized process that can create cost savings and more reliable products, through shortened engineering cycles, improved manufacturing, supplier cooperation, assembly input, and electronic information flow.

How does it work?
Dell Innovation Services follows a proven methodology that allows us to integrate with and enhance your design and engineering process. We call this the “Dell Innovation Services Way.” We start by identifying the most effective people and process to complete the tasks. Within 48 hours, Dell Services Engineering Solutions Project Managers schedule the workflow, as well as assign personnel to the project. Work is managed through Parametic Technology Corporation's suite of Windchill™ collaboration and control solutions to support our distributed product development processes.

We also use our proprietary software program called eServOnline, taking advantage of different levels of engineers to perform different functions. More experienced engineers work on the more complex aspects of the project whereas less experienced engineers complete the more routine tasks. The greater the complexity, the greater the cost. Dell Services Engineering Solutions refers to this as “level of service” which translates into an immediate added cost savings over traditional models.

Learn more about “the Dell Innovation Services Way” Methodology.